TENDER FOR CRISIS TEXT HELPLINE SERVICES – NHS WEST & NORTH LONDON ICB – OUTER LONDON WEST & NORTH WEST
Reference
Not specified
Description
This is a Competitive Process PSR 2023 tender, for the delivery of a Text Crisis helpline to run in conjunction with the 111 service specifically to North West and North Central London areas. The contract will run for a 12 month period from Mid-end November 2026 following the completion of the procurement. The total estimated value excluding VAT is £1,800,000.
For more information about this opportunity, please visit the Find a Tender service at:
Total value (estimated)
- £1,800,000 excluding VAT
Contract dates (estimated)
- 12 months from Mid-end November 2026
Main procurement category
Services
CPV classifications
- 85300000 – Social work and related services
- 75100000 – Administration services
Contract locations
- UKI7 – Outer London – West and North West
Participation
Particular suitability
Crisis helpline and mental health service providers
Submission
Tender submission deadline
2 September 2026, 12:00pm
Submission address and any special instructions
Tenders must be submitted via the Find a Tender portal. Full details are available in the notice.
Tenders may be submitted electronically
Yes
Procedure
Notice type
F02: Contract notice
Procedure type
Competitive Process PSR 2023
Contracting authority
NHS West and North London Integrated Care Board
Outer London West and North West, United Kingdom
Organisation type: Integrated Care Board
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