TENDER FOR OUTSOURCED ICT INFRASTRUCTURE MANAGEMENT AND ASSOCIATED SERVICES – UNITED KINGDOM
Reference
Worcestershire Acute Hospitals NHS Trust – ICT Infrastructure
Description
The Authority requires the provision, management, and continuous improvement of the following services: a. ITSM Tooling & Service Desk Provision and management and operation of a full 24×7×365 Service Desk including telephone, webchat, the Authority’s portal with self?service capabilities, …
Key requirements:
• ITSM Tooling & Service Desk
• 24×7×365 Service Desk
• ICT infrastructure management
• Continuous improvement
For more information about this opportunity, please visit the Find a Tender Service at:
Total value (estimated)
- £59,999,998 including VAT
Above the relevant threshold
Contract dates (estimated)
- October 2026 to October 2029
- 3 years
Main procurement category
Services
CPV classifications
- 72000000 – IT services
- 72200000 – Software programming and consultancy services
- 72500000 – Computer-related services
Contract locations
- UK – United Kingdom
Region: United Kingdom
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
Not specified
Tender submission deadline
25 September 2026, 4:00pm
Submission address and any special instructions
Tenders must be submitted via the Find a Tender Service portal.
Tenders may be submitted electronically
Yes
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Service quality and capability | Quality | 60% |
| Price | Total cost | Price | 40% |
Procedure
Procedure type
Open procedure
Contracting authority
Worcestershire Acute Hospitals NHS Trust
- Public Procurement Organisation Number: PXVH-5968-TCRD
Worcestershire Acute Hospitals NHS Trust,
Worcester,
WR5 1DD
United Kingdom
Telephone: 000000000
Email: procurement@wah.nhs.uk
Region: United Kingdom
Organisation type: Public authority – health
Source: View original notice on Find a Tender Service
📧 Free 1-Month Tender Gazette PDF Copy!
Get weekly tender gazette PDF copy delivered directly to your email - Every Friday!.