HR Recruitment Services Framework Tender – Wandle Housing
Tender HR Recruitment Services Framework Wandle Housing Association Limited
Reference: WHA.CS.P.25.033
Description
To establish a traditional (closed) Framework for the provision of HR Recruitment Services (temporary and permanent, including fixed term contract roles (FTC)).
The Framework will be open for call-off to:
• The Contracting Authority (including any subsidiary of the Contracting Authority); and
• All Shared Services for Housing (SSfH) members (current and future members) (including any subsidiary organisations of the member organisations).
The Framework will be spilt into seven Lots:
1) Development & Asset Management
2) Repairs
3) Property Services
4) Customer Support
5) Finance & Procurement
6) Corporate & Professional
7) IT & Data
The purpose of this Framework is to appoint Suppliers to provide temporary and permanent (including fixed term contract (FTC)) staff to fulfil a range of staff vacancy requirements at Wandle and other current and future SSfH members.
Many requirements are likely to be in the London area but vacancies may be at different locations nationally. The framework will provide national coverage and Suppliers must be able to provide national coverage.
Suppliers can bid for all or any combination of Lots available under the Framework.
Suppliers must be able to provide temporary, permanent and fixed term contract (FTC) staff in the lot(s) for which they bid.
This Framework will be awarded to multiple Suppliers as detailed in the tender documents.
The maximum number of Suppliers accepted on each Lot will be four.
Further information on the requirement is available in the tender documents. to access these, Suppliers must register on the ProContract etendering portal.
Key project dates:
Deadline for clarification questions – 5 June 2026
Deadline for submission of bids – 12 noon on 16 June 2026
Framework commences – 15 September 2026
Commercial tool
Establishes a framework
Total value (estimated)
- £7,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 15 September 2026 to 14 September 2030
- 4 years
Main procurement category
Services
CPV classifications
- 79600000 – Recruitment services
Contract locations
- UKC – North East (England)
- UKD – North West (England)
- UKE – Yorkshire and the Humber
- UKF – East Midlands (England)
- UKG – West Midlands (England)
- UKH – East of England
- UKI – London
- UKJ – South East (England)
- UKK – South West (England)
Lot constraints
Description of how multiple lots may be awarded:
Many requirements are likely to be in the London area but vacancies may be at different locations nationally. The framework will provide national coverage and Suppliers must be able to provide national coverage. Wandle reserves the right to eliminate suppliers who do not confirm this in their bid submission.
Suppliers can bid for all or any combination of Lots available under the Framework.
Suppliers must be able to provide temporary, permanent and fixed term contract (FTC) staff in the lot(s) for which they bid.
This Framework will be awarded to multiple Suppliers as detailed in Section 2.6 of Schedule 1.
The maximum number of Suppliers accepted on each Lot will be four.
Lot 1. Development & Asset Management
Description
Including, but not limited to:
– Energy & Sustainability
– New Homes Development
– Building Safety
– New Homes Sales
– Building Regulation and Compliance
Estimated total lot value:
Temporary £56,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT – £196,000
Lot value (estimated)
- £196,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Repairs
Description
Including, but not limited to:
– Multi Trade Operatives
– Plumbers
– Electricians
– Carpenters
– Groundworkers
– Schedulers
– Supervisors
– Repairs Service Managers
Estimated total lot value:
Temporary £840,000 incl VAT
Permanent £420,000 incl VAT
Total lot value incl VAT – £1,260,000
Lot value (estimated)
- £1,260,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Property Services
Description
Including, but not limited to:
– Damp & Mould
– Major Repairs
– Surveyors
Estimated total lot value:
Temporary £560,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT – £700,000
Lot value (estimated)
- £700,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. Customer Support
Description
Including, but not limited to:
– Housing
– Anti-Social Behaviour
– Supported Housing
– Customer Service
– Homeownership
– Estate Services
Estimated total lot value incl VAT:
Temporary £3,360,000
Permanent £350,000
Total lot value incl VAT: £3,710,000
Lot value (estimated)
- £3,710,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 5. Finance & Procurement
Description
Including, but not limited to:
– Procurement
– Finance Business Partnering
– Accountants
– Service Charge
– Transactions
Estimated total lot value:
Temporary £56,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT – £196,000
Lot value (estimated)
- £196,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 6. Corporate & Professional
Description
Including, but not limited to:
– Cover Administrative Roles
– Executive Assistants/Personal Assistants
– Governance & Compliance
– Human Resources
– Marketing
– Communications
– Change & Transformation
– Complaints
Estimated total lot value:
Temporary £672,000 incl VAT
Permanent £140,000 incl VAT
Total lot value incl VAT – £812,000
Lot value (estimated)
- £812,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 7. IT & Data
Description
Including, but not limited to:
– IT Service Desk
– Data & Analytics
– Technology Programme Management
– IT Systems
Estimated total lot value:
Temporary £26,000 incl VAT
Permanent £70,000 incl VAT
Total lot value incl VAT – £126,000
Lot value (estimated)
- £126,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Maximum number of suppliers
4
Maximum percentage fee charged to suppliers
0%
Further information about fees
This Framework is for the Contracting Authority and members of SSfH only, and there will be no fees or rebate levy structure applied to the management of the Framework or any call-off contract.
Justification for framework term over 4 years
N/A – framework is for 4 years
Framework operation description
A call-off contract under this Framework shall be made either by Direct Selection (award without competition), or by way of a Competitive Selection Process (further competition). For the avoidance of doubt, the decision as to whether to select a Framework Contractor by Direct Selection or by way of a Competitive Selection Process shall be entirely at the Contracting Authority’s discretion.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
The Framework will be open for call-off to:
• The Contracting Authority (including any subsidiary of the Contracting Authority); and
• All Shared Services for Housing (SSfH) members (current and future members) (including any subsidiary organisations of the member organisations).
Participation
Legal and financial capacity conditions of participation
Lot 1. Development & Asset Management
Lot 2. Repairs
Lot 3. Property Services
Lot 4. Customer Support
Lot 5. Finance & Procurement
Lot 6. Corporate & Professional
Lot 7. IT & Data
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Technical ability conditions of participation
Lot 1. Development & Asset Management
Lot 2. Repairs
Lot 3. Property Services
Lot 4. Customer Support
Lot 5. Finance & Procurement
Lot 6. Corporate & Professional
Lot 7. IT & Data
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Particular suitability
Lot 1. Development & Asset Management
Lot 2. Repairs
Lot 3. Property Services
Lot 4. Customer Support
Lot 5. Finance & Procurement
Lot 6. Corporate & Professional
Lot 7. IT & Data
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
5 June 2026, 5:00pm
Tender submission deadline
16 June 2026, 12:00pm
Submission address and any special instructions
A Tender Response must be submitted via ProContract for the Supplier to be considered for the award of the Contract in the Tendering Procedure.
https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-ef11-8132-005056b64545&v=2
If you are unable to access the portal via this link, please go to https://procontract.due-north.com/Opportunities/Index and search for the opportunity; using the “Portal” filter, selecting “Shared Services for Housing” from the drop down link.
Tender Responses and communications submitted by Suppliers via any other means will be excluded.
Suppliers that require any technical assistance in using the portal or have any difficulty registering or logging in, should contact the ProContract helpdesk:
0330 005 0352 (9am – 5.30pm Mon – Fri)
suppliersupport@proactisservicedesk.com
“Submit a Ticket” to the helpdesk (via https://suppliersupport.proactisservicedesk.com/s/?language=en_US)
Full details around submitting a compliant tender can be found within Schedule 1 of the associated tender documents.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
8 September 2026
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality |
As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire) |
Quality | 80% |
| Price |
As per procurement documents (see Schedule 1 and the ProContract Evaluation Questionnaire) |
Price | 20% |
Other information
Payment terms
Please see Schedule 3, Contract (Terms and Conditions)
Description of risks to contract performance
The following risks have been identified that would impact the performance of the Contract, where the impact cannot be known at this stage but may relate to a Contract modification if the risk was to materialise:
– Risk of legislative changes, regulatory changes or changes in law during the term of a Contract
– Risk of unforeseen changes to delivery/operational standards
– Risk of changes in technology, IT solutions or systems
– Risk of unforeseen increase in Contracting Authority budgets/increased volume of works/services
– Risk of unforeseen circumstances that cause the value of the Contract to increase (previous examples include BREXIT, war, pandemic and the cost of living crisis)
– Risk of unforeseen political impact
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Documents
Associated tender documents
https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-ef11-8132-005056b64545&v=2
All documentation can be found within the attachments section of ProContract, with a list of Schedules/Appendices within Schedule 1
Contracting authority
Wandle Housing Association Limited
- Charity Commission (England and Wales): 19225R
- Public Procurement Organisation Number: PQDH-2497-GBTX
Second Floor
London
SE18NW
United Kingdom
Email: procurement@ssfh.org.uk
Region: UKI44 – Lewisham and Southwark
Organisation type: Public authority – sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
SHARED SERVICES FOR HOUSING LIMITED
Summary of their role in this procurement: Procurement lead
- Companies House: 16356505
- Public Procurement Organisation Number: PGNT-9288-TPMJ
230 Blackfriars Road
London
SE1 8NW
United Kingdom
Email: procurement@ssfh.org.uk
Region: UKI44 – Lewisham and Southwark