NEPTS Taxi Support Tender – East Midlands Ambulance Service
Tender Taxi Support Provision for the Patient Transport Service (East Midlands Ambulance Service NHS Trust)
Reference:C444166
Description
This tender notice is for the Provision of Taxi Support Services to East Midlands Ambulance Service NHS Trust (EMAS). Previous UK1 Pipeline is 2026/S 000-008273.
Whilst EMAS undertakes the vast majority of NEPTS journeys, there is a need for extra capacity from 3rd parties to provide patient journeys. These journeys are allocated by EMAS for patients who do not require a front-line ambulance but qualify and meet the required NEPTS eligibility. This will include transporting of patients to and from hospital for routine appointments predominately, but other journeys may be required.
The intention is to award call off contracts to taxi providers providing necessary service within that area.
The framework will be divided into lots based on the following geographical locations:
(Suppliers are welcome to apply for more than one lot)
Lot 1 – covers NEPTS Lincolnshire region, in the area where East Midlands Ambulance Service currently provide this service. This is broken down into 4 sub-lots based on postcode split.
Lot 2 – covers NEPTS Northamptonshire region. This is broken down into 2 sub-lots on postcode split.
(Please note that each Lot are subject to change in line with any national changes or local contracts with ICB/Commissioners.
**Conditions of Precedence**
With Journeys being time restricted due to patients appointment times, Taxi providers must confirm the postcode and geographical areas in which they operate (ideally without dead mileage).
Call Off Contracts may be awarded to multiple providers within each lot/sub-lot and will be based on capacity and postcodes served, as per the Competitive Flexible Procedure as above.
Total value (estimated)
- £10,000,000 excluding VAT
- £12,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 September 2026 to 31 August 2028
- Possible extension to 31 August 2030
- 4 years
Description of possible extension:
Extension of 2 x 12 month periods
Options
The right to additional purchases while the contract is valid.
With this tender being run under the Procurement Act 2023 Competitive Flexible Procedure, there is provision under the Act of Direct Award which can be used for additional or repeat goods, services or works from the same providers where a contract has been awarded under a competitive procedure.
With this requirement being subject to tendering under the Procurement Act 2023 Competitive Flexible Procedure, the Trust reserves the right to use the Direct Award procedure for subsequent procurements (using the UK5 Direct Award Procedure) after the initial period has lapsed above.
Main procurement category
Services
CPV classifications
- 60120000 – Taxi services
Not the same for all lots
Contract locations are shown in Lot sections, because they are not the same for all lots.
Lot 1. NEPTS Lincolnshire Region
Description
This Lot for Lincolnshire Region is split into 4 sub-lots.
Lot 1A – PTS Lincolnshire North
Lot 1B – PTS Lincolnshire Central
Lot 1C – PTS Lincolnshire South West
Lot 1D – PTS Lincolnshire East & Southeast
Lot value (estimated)
- £7,000,000 excluding VAT
- £8,400,000 including VAT
Contract locations
- UKF3 – Lincolnshire
Same for all lots
CPV classifications, contract dates and options are shown in the Scope section, because they are the same for all lots.
Lot 2. NEPTS Northampton Region
Description
Includes Postcodes around Northampton and surrounding areas.
Lot value (estimated)
- £3,000,000 excluding VAT
- £3,600,000 including VAT
Contract locations
- UKF2 – Leicestershire, Rutland and Northamptonshire
- UKF24 – West Northamptonshire
- UKF25 – North Northamptonshire
Same for all lots
CPV classifications, contract dates and options are shown in the Scope section, because they are the same for all lots.
Participation
Legal and financial capacity conditions of participation
Lot 1. NEPTS Lincolnshire Region
Lot 2. NEPTS Northampton Region
As per tender documentation and Atamis Procurement Selection Questionnaire
Technical ability conditions of participation
Lot 1. NEPTS Lincolnshire Region
Lot 2. NEPTS Northampton Region
As per tender documentation
Particular suitability
Lot 1. NEPTS Lincolnshire Region
Lot 2. NEPTS Northampton Region
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
12 June 2026, 12:00pm
Submission type
Tenders
Tender submission deadline
19 June 2026, 12:00pm
Submission address and any special instructions
Suppliers will need to access Atamis to submit. The tender will appear in the Atamis Opportunities page.
https://atamis-1928.my.salesforce-sites.com/?searchtype=Projects
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
1 September 2026
Recurring procurement
Publication date of next tender notice (estimated): 1 September 2026
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality and Technical |
Quality and Technical |
Quality | 50.00% |
| Commercial Offer | Cost | 40.00% | |
| Social Value & Sustainability |
Social Value & Sustainability |
Quality | 10.00% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Stage 1 will see tenders assessed based on adherence to the Procurement Selection Questionnaire, quality/technical, commercials and social value criteria. Bidders will also be asked to confirm all certifications and standards to ensure they are compliant for this type of work. Suppliers will be ranked accordingly based on their overall weighting.
Stage 2 will involve a review of postcodes which suppliers will provide as part of the tender, with negotiation to provide assurance on capacity/responsiveness and costings where needed to ensure that patient care is met. Costings aspect will be on the basis where patients are known to have regular treatment, set journey costs may be discussed with providers prior to contract award.
The Competitive Flexible procedure allows the Trust to modify, refine and adapt this stage
accordingly, but no changes to Stage 1 will be undertaken.
Contracting authority
East Midlands Ambulance Service NHS Trust
- Public Procurement Organisation Number: PYQW-9421-PXDP
Trust Headquarters, 1 Horizon Place, Mellors Way, Nottingham Business Park
Nottingham
NG8 6PY
United Kingdom
Contact name: Chris Johnson
Email: procurementestatescategory@nottshc.nhs.uk
Website: https://www.emas.nhs.uk/
Region: UKF14 – Nottingham
Organisation type: Public authority – central government