TENDER FOR CUSTOMER CARE REGISTER PROJECT MANAGER – UTILITY REGULATOR NI – NORTHERN IRELAND, UNITED KINGDOM
Reference
UREGNI – Utility Regulator
Description
The Northern Ireland Authority for Utility Regulation (UR) requires a Supplier to develop, implement and manage the delivery of a project plan for Phase 1 (only) of the Customer Care Register project. This phase will see the development and implementation of a joint electricity and gas CCR (referred …
Key requirements:
• Project management
• Customer Care Register Phase 1
• Joint electricity and gas
• Utility Regulation
For more information about this opportunity, please visit the Find a Tender Service at:
Total value (estimated)
- £222,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- October 2026 to October 2029
- 3 years
Main procurement category
Services
CPV classifications
- 79400000 – Business and management consultancy services
- 79411000 – General management consultancy services
- 79410000 – Business and management consultancy services
Contract locations
- UKN – Northern Ireland
Region: Northern Ireland
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
Not specified
Tender submission deadline
5 October 2026, 3:00pm
Submission address and any special instructions
Tenders must be submitted via the Find a Tender Service portal.
Tenders may be submitted electronically
Yes
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Project management quality | Quality | 60% |
| Price | Total cost | Price | 40% |
Procedure
Procedure type
Open procedure
Contracting authority
Utility Regulator (Northern Ireland)
- Public Procurement Organisation Number: PXVH-5968-TCRD
Utility Regulator,
Belfast,
BT2 7JL
United Kingdom
Telephone: 000000000
Email: procurement@uregni.gov.uk
Region: UKN – Northern Ireland
Organisation type: Public authority – regulator
