TENDER FOR MICROSOFT TEAMS VOICE AND OMNICHANNEL CONTACT CENTRE SOLUTION
TENDER FOR MICROSOFT TEAMS VOICE AND OMNICHANNEL CONTACT CENTRE SOLUTION – YORKSHIRE AND THE HUMBER
Reference
063501-2026
Description
Habinteg’s internal staff use Microsoft Teams for internal collaboration, chat, and video meetings. However, external telephony and customer-facing operations remain on a legacy, on-premises Avaya IP Office system. We are now seeking to migrate our telephony to Microsoft Teams Voice and…
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Total value (estimated)
- £325,000 including VAT
Contract dates (estimated)
- Submission deadline: 7 August 2026, 12:00pm
- Publication date: 7 July 2026, 10:42am
Main procurement category
Services
Contract locations
- UKE – Yorkshire and the Humber
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Tender submission deadline
7 August 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Contracting authority
Habinteg Housing Association Limited
Region: Yorkshire and the Humber
Organisation type: Housing Association