Tender Marketing Services Transport for Wales
Tender Marketing Services Transport for Wales
Reference: C0187 / C001314
Description
Transport for Wales (TfW) is looking to procure a Marketing Services Multi Lot Framework that will enable us to continue building and establishing our accessible, bilingual, distinctive and multimodal brand at a pivotal point in our development.
The procurement is structured into four distinct lots, each covering a specialist area of marketing delivery
– Lot 1 Digital and Performance Marketing
– Lot 2 Marketing Effectiveness and Evaluation
– Lot 3 Creative and Advertising Campaigns
– Lot 4 Events, Experimental and Brand Activation
Commercial tool
Establishes a framework
Total value (estimated)
- £26,600,000 excluding VAT
- £31,920,720 including VAT
Above the relevant threshold
Contract dates (estimated)
- 30 September 2026 to 29 September 2028
- Possible extension to 29 September 2030
- 4 years
Description of possible extension:
2+1+1
Main procurement category
Services
Contract locations
- UKL – Wales
Not the same for all lots
CPV classifications are shown in Lot sections, because they are not the same for all lots.
Lot 1. Digital and Performance Marketing
Description
TFW requires specialist digital marketing supplier(s) to deliver targeted, measurable, and cost-effective marketing activity across our digital channels. The successful supplier(s) will work to enhance our online presence, drive traffic, increase conversions in order to maximise sales and ensure we meet our targets for return on our digital marketing investments for our suite of digital platforms. They will feed into the creation of a comprehensive digital marketing strategy aligned with helping us to achieve our vision of being Wales’ favourite way to travel.
Lot value (estimated)
- £12,000,000 excluding VAT
- £14,400,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 79342000 – Marketing services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Marketing Effectiveness and Evaluation
Description
TfW requires a specialist supplier to provide econometric modelling, using Marketing Mix Modelling (MMM) alongside media auditing and compliance services, to support the measurement and evaluation of the impact of TfW’s collective brand and marketing activity.
Lot value (estimated)
- £600,000 excluding VAT
- £720,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 79342000 – Marketing services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Creative and Advertising Campaigns
Description
TfW requires specialist suppliers to provide strategic and tactical marketing campaigns through creative development and end-to-end production across paid, owned and earned channels. These advertising campaigns will leverage the equity of our brand to meet our commercial, growth and customer-focused KPI objectives, to maximise strategic impact and value for money.
Lot value (estimated)
- £12,000,000 excluding VAT
- £14,400,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 79342000 – Marketing services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. Events, Experimental and Brand Activation
Description
TfW require an events supplier to plan, produce and deliver high-quality experiential/brand activations to drive awareness, consideration and conversions across Wales and key feeder markets. Activity must be on-brand bilingual (Welsh/English) where required, safe, accessible and sustainable. We require a supplier who is able to integrate tightly with other marketing and creative services agencies employed by TfW, particularly with our Creative and Advertising agency and Brand Guardianship agency.
Lot value (estimated)
- £2,000,000 excluding VAT
- £2,400,000 including VAT
Framework lot values may be shared with other lots
CPV classifications
- 79952000 – Event services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Maximum number of suppliers
9
Maximum percentage fee charged to suppliers
0%
Framework operation description
Lot 1 and 3 – Under these lots, TfW reserve the right to
– Request both Suppliers compete in a mini competition for any value
– Direct Award a project up to the value of £207,000
Lot 2 and 4 – The successful Supplier will be the sole supplier within this lot and will be allocated all relevant work
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Lot 1. Digital and Performance Marketing
Lot 2. Marketing Effectiveness and Evaluation
Lot 3. Creative and Advertising Campaigns
Lot 4. Events, Experimental and Brand Activation
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
15 June 2026, 12:00am
Submission type
Tenders
Tender submission deadline
22 June 2026, 12:00pm
Submission address and any special instructions
Yn ddiweddar, mae Trafnidiaeth Cymru (TrC) wedi lansio platfform caffael newydd gan ddefnyddio meddalwedd Atamis. Bydd yr holl gyfleoedd tendro gan TrC yn y dyfodol yn cael eu rheoli drwy’r system hon, felly rydym yn eich gwahodd i gofrestru ymlaen llaw i sicrhau eich bod yn gallu gweld ac ymateb i gyfleoedd sydd ar ddod a allai fod o ddiddordeb i’ch sefydliad.
Mae creu proffil yn cymryd ychydig funudau yn unig ac mae’n caniatáu ichi gael mynediad at dendrau TfW o’r eiliad y maent yn mynd yn fyw.
Transport for Wales (TfW) has recently launched a new procurement platform using Atamis software. All future tender opportunities from TfW will be managed through this system, so we are inviting you to register in advance to ensure you can view and respond to upcoming opportunities that may be of interest to your organisation.
Creating a profile takes only a few minutes and allows you to access TfW tenders from the moment they go live.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
- Welsh
- English
Award decision date (estimated)
15 September 2026
Award criteria
Lot 1. Digital and Performance Marketing
| Name | Description | Type |
|---|---|---|
| Technical |
70% |
Quality |
| Commercial |
20% |
Price |
| Social Value |
10% |
Quality |
Weighting description
70% technical, 10% social value, 20% commercial
Lot 2. Marketing Effectiveness and Evaluation
| Name | Description | Type |
|---|---|---|
| Technical |
60% |
Quality |
| Commercial |
30% |
Price |
| Social Value |
10% |
Quality |
Weighting description
60% technical, 10% social value, 30% commercial
Lot 3. Creative and Advertising Campaigns
Lot 4. Events, Experimental and Brand Activation
| Name | Description | Type |
|---|---|---|
| Technical |
70% |
Quality |
| Social Value |
10% |
Quality |
| Commercial |
20% |
Price |
Weighting description
70% technical, 10% social value, 20% commercial
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Transport for Wales is utilising a multi-stage approach to this tender.
No reduced tendering period – 25 day tendering period provided.
Reduced tendering period
Yes
State of urgency – minimum 10 days
Documents
Documents to be provided after the tender notice
Yn ddiweddar, mae Trafnidiaeth Cymru (TrC) wedi lansio platfform caffael newydd gan ddefnyddio meddalwedd Atamis. Bydd yr holl gyfleoedd tendro gan TrC yn y dyfodol yn cael eu rheoli drwy’r system hon, felly rydym yn eich gwahodd i gofrestru ymlaen llaw i sicrhau eich bod yn gallu gweld ac ymateb i gyfleoedd sydd ar ddod a allai fod o ddiddordeb i’ch sefydliad.
Mae creu proffil yn cymryd ychydig funudau yn unig ac mae’n caniatáu ichi gael mynediad at dendrau TfW o’r eiliad y maent yn mynd yn fyw.
Transport for Wales (TfW) has recently launched a new procurement platform using Atamis software. All future tender opportunities from TfW will be managed through this system, so we are inviting you to register in advance to ensure you can view and respond to upcoming opportunities that may be of interest to your organisation.
Creating a profile takes only a few minutes and allows you to access TfW tenders from the moment they go live.
Dolen i gofrestru / Link to register https://tfw.my.site.com/s/Welcome
Contracting authority
Transport for Wales
- Public Procurement Organisation Number: PPHD-4211-XYXJ
3 Llys Cadwyn
Pontypridd
CF37 4TH
United Kingdom
Contact name: Rebecca Whitehead
Telephone: 0000
Email: rebecca.whitehead@tfw.wales
Website: http://https://tfw.wales/ways-to-travel/rail?msclkid=29c33c30052d14ec87d956204cc26599
Region: UKL15 – Central Valleys
Organisation type: Public authority – sub-central government
Devolved regulations that apply: Wales