Tender: Rail Replacement Bus & Coach Services | Transport for Wales
Tender Rail Replacement Service – Bus and Coach Operators Transport for Wales Rail Limited (Utility Buyer)
Reference:TfW0993.00
Description
Transport for Wales Rail (TfWRL) are in-housing the co-ordination and management of Rail Replacement Service (RRS) across Wales and Border routes operated by TfWRL within Wales and between Wales and England. Or any such route operated by TfW as may arise in future.
This means that all pre-planned and emergency rail replacement services currently provided by coach and bus operators through an aggregator agreement, will be contracted for as services, directly by TfWRL.
This procurement also includes the requirement for adhoc travel services to be commissioned via this framework as they arise.
Based upon 24/25 Financial year data, approximately 6,000 emergency duties and 21,000 planned duties were delivered by circa 135 different operators.
It is currently intended the Open Framework will run for the maximum 8 year term.
Commercial tool
Establishes an open framework
Total value (estimated)
- £81,008,616 excluding VAT
- £97,210,340 including VAT
Above the relevant threshold
Contract dates (estimated)
- 24 July 2026 to 23 July 2034
- 8 years
Main procurement category
Services
CPV classifications
- 60112000 – Public road transport services
- 60130000 – Special-purpose road passenger-transport services
- 60140000 – Non-scheduled passenger transport
- 60170000 – Hire of passenger transport vehicles with driver
Contract locations
- UKL – Wales
- UKF – East Midlands (England)
- UKH – East of England
- UKI – London
- UKC – North East (England)
- UKD – North West (England)
- UKJ – South East (England)
- UKK – South West (England)
- UKG – West Midlands (England)
- UKE – Yorkshire and the Humber
Lot constraints
Description of how multiple lots may be awarded:
Operators may apply to be entered into each of the three lots within the framework. Each lot will include an unlimited number of suppliers who meet the criteria for entry into that lot, as set out in the procurement documentation.
Lot 1. Part 1 Lot 1: Emergency (up to 48 hours)
Description
Duties to be offered with up to 48 Hours Notice.
Lot value (estimated)
- £28,353,016 excluding VAT
- £34,023,619 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Parts 2 & 3 Lot 2: Pre-Planned
Description
Part 2 Lot 2: Pre-Planned (48 hours to 14 days)
Part 3 Lot 2: Pre-Planned (over 14 days)
Lot value (estimated)
- £40,504,308 excluding VAT
- £48,605,170 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Part 4 Lot 3: Mini-Competition (over 14 days)
Description
Larger groups of duties/blockades over a longer period of time. Each variable, dependant upon the specific need for rail replacement services at the time.
Lot value (estimated)
- £12,151,292 excluding VAT
- £14,581,551 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Open framework scheme end date (estimated)
24 July 2034
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Further information about fees
All associated tender documents are available free of charge by registering on the named e-procurement portal.
Framework operation description
Operators will be required to pass all of the first stage selection questions to be appointed to the framework.
The operators technical and commercial submissions for Lot 1 and Lot 2 shall be imported into the end to end system on a weighted basis and used to determine the ranked order for calling off under the Framework taking into account relevant information regarding the location and delivery of the services where appropriate.
Lot 1 – Emergency – For each duty or group of duties, Operators will be contacted by telephone, email or text message to offer the duty. The nature of the emergency will determine how much time Operators have to respond e.g. If a higher ranked operator is contacted and fails to accept the duty within the prescribed timescale, the duty will be offered to the next highest ranked operator. Operators may also be contacted simultaneously and the duty offered to the first to respond regardless of ranked position.
Lot 2 – Pre-Planned – For each duty or group of duties, Operators will be requested to submit an Expression of Interest (EOI) within a prescribed timeframe. Upon receipt of the EOI, the duty will be offered in line with the ranked order.
Lot 3 – Mini Competition – All Operators appointed to Lots 1 and Lot 2, who express an interest when the framework is established, in bidding for Lot 3 duties will be invited to submit a price for the duty/blockade. The quality scores for the technical questions at the time the framework was established will be carried forward and added to the price score on a weighted basis to create the combined ranking. The duty/blockade will be offered to the highest ranked operator.
In all cases, duties/blockades will only be offered to operators with the vehicle and disc capacity.
Full details of the process are explained in the tender pack.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Legal and financial capacity conditions of participation
Lot 1. Part 1 Lot 1: Emergency (up to 48 hours)
Lot 2. Parts 2 & 3 Lot 2: Pre-Planned
Lot 3. Part 4 Lot 3: Mini-Competition (over 14 days)
As described in the ITT pack.
Technical ability conditions of participation
Lot 1. Part 1 Lot 1: Emergency (up to 48 hours)
Lot 2. Parts 2 & 3 Lot 2: Pre-Planned
Lot 3. Part 4 Lot 3: Mini-Competition (over 14 days)
As described in the ITT pack.
Particular suitability
Lot 1. Part 1 Lot 1: Emergency (up to 48 hours)
Lot 2. Parts 2 & 3 Lot 2: Pre-Planned
Lot 3. Part 4 Lot 3: Mini-Competition (over 14 days)
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
1 June 2026, 11:59pm
Submission type
Tenders
Tender submission deadline
10 June 2026, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
- Welsh
- English
Award decision date (estimated)
16 July 2026
Recurring procurement
Publication date of next tender notice (estimated): 22 January 2027
Award criteria
Lot 1. Part 1 Lot 1: Emergency (up to 48 hours)
| Name | Description | Type |
|---|---|---|
| Technical |
As described in the ITT pack. |
Quality |
Weighting description
55% Quality/ 45% Price
Lot 2. Parts 2 & 3 Lot 2: Pre-Planned
| Name | Description | Type |
|---|---|---|
| Technical |
Sub criteria applies as described in the ITT Pack. |
Quality |
Weighting description
55% Quality, 45% Price.
Lot 3. Part 4 Lot 3: Mini-Competition (over 14 days)
| Name | Description | Type |
|---|---|---|
| Technical |
As described in the ITT pack. |
Quality |
Weighting description
55% Quality/ 45% Price
Other information
Payment terms
30 Days for traditional PO invoice payment and 14 days if automated billing processes are adopted.
Description of risks to contract performance
Examples of known risks at the framework level include:
Refinements of specification for service or vehicle provision e.g., Electric Vehicles.
Changes in legislation which may increase operator costs due to additional investment in technology or other requirements for the delivery of the services.
Changes in fuel rates, NI, minimum or living wage or other material costs of provision of the services.
Examples of known/unknown risks at the call off level include:
Amendment to call off contracts (duties awarded) including extension and curtailment of duties or full termination of duties due to the nature of the industry and respective need to deliver a resilient rail replacement service when trains are unable to operate.
Late cancellation of duties
Applicable trade agreements
- Government Procurement Agreement (GPA)
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Utilities
Competitive flexible procedure description
Refer to ITT Volume 1 for full details.
Single Stage Procurement.
Step 1 – Participation Stage – not used for down selection. All Tenderers must pass this stage to be appointed to the Framework.
Step 2 – Technical responses will be evaluated and the Commercial responses will be checked for accuracy/errors or omissions.
Step 3 – Dialogue – the Authority reserves the right to hold a dialogue stage with some or all operators if needed to clarify any complex queries arising. Any changes to the specification or Terms and Conditions would be communicated to all bidders. This is to ensure any unforeseen issues arising can be dealt with effectively and supports the assurance process that the Authority requirement is understood and the Tenderer offer and ability to provide the service is consistent with the requirement.
Step 4 – Notify Bidders if they are successful in being appointed to the framework and provide assessment summaries.
Step 5 – Calling off under the framework – the quality scores and commercial rate card will be imported into a separate ‘end to end’ system within which duties are calculated and the ranked order of bidders determined in accordance with the award methodology (price/quality weighting) described in the ITT). Each duty/blockage is effectively an individual competition.
Documents
Associated tender documents
https://tfw.my.site.com/login
All associated tender documents are available free of charge by registering on the named e-procurement portal.
Additional tender support for SME’s in Wales is available by contacting the Business Wales Tender Support Service on 03000 6 03000
Further details are available on the Business Wales website: https://businesswales.gov.wales/topics-and-guidance/tendering-and-supply-chain
Documents to be provided after the tender notice
All documents will be released at the same time the tender notice is published. If additional documents are identified as being needed, these will be made available via the nominated e-procurement portal – Atamis.
Technical specifications to be met
https://tfw.my.site.com/login
As described in the ITT pack.
Contracting authorities
Transport for Wales Rail Limited (Utility Buyer)
- Public Procurement Organisation Number: PVJP-5451-JYWQ
3 Llys Cadwyn
Pontypridd
CF37 4TH
United Kingdom
Contact name: Christine Thorne
Email: TFW.RRSOperators@tfwrail.wales
Website: http://www.tfwrail.wales
Region: UKL15 – Central Valleys
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)
Devolved regulations that apply: Wales
Transport for Wales
- Public Procurement Organisation Number: PPHD-4211-XYXJ
3 Llys Cadwyn
Pontypridd
CF37 4TH
United Kingdom
Contact name: Christine Thorne
Email: TFW.RRSOperators@tfwrail.wales
Website: http://www.tfwrail.wales/
Region: UKL15 – Central Valleys
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)
Devolved regulations that apply: Wales